Return Eligibility
Return Eligibility
7-Day Return Window
We accept returns within 7 days of product delivery or booking, provided the item is unused and in the same condition as received. It must also be in its original packaging.
Original Packaging
Item must be in original packaging
Unused Condition
Product must be unused and undamaged
Same Condition
Must be in same condition as received
Important: Certain items are exempt from returns for hygiene and safety reasons, including intimate or sanitary goods, hazardous materials, flammable liquids, gift cards, custom-made products, and specific health and personal care items.
Non-Returnable Items
Non-Returnable Items
Excluded Items:
- Gift cards
- Custom made products
- Compression garments
- Incontinence products
Safety & Hygiene Reasons:
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids
- Specific health & personal care items
Detailed Return & Refund Policies
Detailed Return & Refund Policies
Comprehensive information about returns, refunds, and exchanges
Contact Information
Thank you for choosing MedLinks. If you have any questions or concerns regarding our terms and conditions, please don't hesitate to contact us.
Email Support
info@mymedlinks.com
Phone Support
+971588140960
Business Address
Showroom: Al Nahda Homes Building, Shop No. 2, Al Nahda 1 (behind Sahara Centre), Dubai
Website
www.mymedlinks.com
Business Hours:Monday to Saturday, 9 AM to 6 PM, and mention that we are available online 24/7.